Q:
What is the minimum order quantity for the first order?
300 sets or if the total amount for your first purchase reaches USD10,000 per order.
Q:
How can we evaluate the quality before placing a bulk order?
Samples are happily provided for standard quality testing.
Q:
How can we obtain samples from you?
Samples are readily available. You can cover the freight by providing your courier account details, arranging a local pick-up service, or transfering the freight charges to us via bank transfer.
Q:
What is the average delivery lead time?
Standard delivery takes approximately 30-35 days after receipt of the deposit. If you have specific urgent requirements, please let us know.
Q:
What are the standard payment terms?
T/T terms: 30% deposit upon order confirmation, with the remaining 70% balance due before shipment.
Q:
What is the process if quality defects occur after receipt?
Please send photos along with a detailed description via email. We will investigate the issue immediately; an replacement, exchange, or refund will be promptly processed once verified.