Frequently Asked Questions
Q1. What is your trade terms?
Answer: FOB, CIF, FCA
Q2. What is your payment terms?
Answer: T/T 40% deposit in advance, T/T 60% against B/L copy.
Q3. Do you provide samples for our testing? Are samples free of charge?
Answer: Yes, we can offer 1-2 pcs free of charge samples. However, express shipping costs are covered by the buyer.
Q4. What is your production leadtime and sample leadtime?
Answer: 30-35 days for mass production, and sample leadtime within 7 days.
Q5. How can you guarantee quality?
Answer: We run a strict quality control system alongside a professional QC team to ensure product integrity.
Q6. What certifications and testing standards do the products meet?
Answer: Our drawer slides are ISO9001 certified and have passed SGS testing, which includes over 50,000 open-close cycles, a 48-hour salt spray test, and a 45-pound load test.